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New to FixDate? Learn how to create your account, set up your profile, and start your journey to find love.
Understand how our matching system works and learn tips for successful dating experiences.
Everything you need to know about our pricing, payment methods, and billing policies.
Learn about our safety measures and how to protect yourself while using our platform.
Manage your account settings, update your information, and control your privacy preferences.
Get help with technical issues, app problems, and troubleshooting common issues.
Our matching system uses advanced algorithms to analyze your preferences, interests, and compatibility factors. We consider factors like personality traits, lifestyle choices, relationship goals, and location to find the most compatible matches for you.
Yes! Your first date through FixDate is completely free. This allows you to experience our service quality and meet your match without any financial commitment. You only pay for our premium services after your first date.
You can cancel your subscription at any time by contacting our support team or using the cancellation option in your account settings. Your subscription will remain active until the end of the current billing period, and you'll retain access to all paid features until then.
We take safety seriously and have implemented multiple measures including profile verification, background checks, secure messaging, and a dedicated safety team. We also provide safety tips and guidelines to help you stay safe while dating.
We offer refunds on a case-by-case basis. If you're not satisfied with our services, please contact our support team within 30 days of your payment. We'll review your request and work with you to find a fair resolution.
You can report inappropriate behavior by using the "Report" button on any user's profile or by contacting our support team directly. We take all reports seriously and will investigate promptly. You can also block users to prevent further contact.
Our support team is here to help you with any questions or concerns you may have.